Shenzhen Tax Refund 2025 | Can You Get a Tax Refund on Hermes? Refunds Up to 13%! Everything You Need to Know About Locations, Amounts, and Conditions!
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Planning a shopping spree in Shenzhen? Well, here's some great news for Hong Kong residents! You can actually get tax refunds on your purchases in Shenzhen, including on high-end brands like Hermes. Imagine getting back up to 13% of what you spend! We've put together a comprehensive guide to help you navigate the tax refund process in Shenzhen, detailing where you can claim your refunds, how much you can get back, the conditions you need to meet, and some essential tips to make your shopping experience even better!
(Image source: @XHS)
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Shenzhen Tax Refund 2025 | How to Get Your Tax Refund in Shenzhen
Shenzhen Tax Refund 2025 | Conditions and Amounts for Tax Refund

Ever wondered if you could get a tax refund on your shopping spree in Shenzhen? Well, not all products qualify, but here’s the scoop on how you can benefit from the tax refund policy when shopping at stores displaying the "TAX FREE 退稅商店" sign:
- Your total purchase amount at the same store should be between RMB ¥500 and ¥110,000.
- Make sure the items you want to claim a refund for are unopened and unused.
- You have up to 90 days after your purchase to process the tax refund.
- Ensure that the items are not on the prohibited or restricted list.
How much you get back from your tax refund depends on the VAT rate of the item:
- If the item has a VAT rate of 9%, you'll get back 8%.
- If the item has a VAT rate of 13%, you'll get back 11%.
Shenzhen Tax Refund 2025 | Where to Get Your Tax Refund in Shenzhen

Wondering where you can get your tax refund in Shenzhen? Here are the top three spots:
- Shenzhen Airport (Bao'an Airport Terminal 3, 3rd Floor)
- Shenzhen Shekou Cruise Center (2nd Floor, International/Hong Kong-Macau Departures)
- MixC Phase II, 1st Floor
Keep in mind that once you've finished the tax refund process, you won't be able to head back to Hong Kong through any land ports like Luohu, Futian, or Shenzhen Bay. Your options for returning are limited to taking a ferry from the Shekou Ferry Terminal or flying out from Shenzhen Airport.
Shenzhen Tax Refund 2025 | Essential Documents for Your Tax Refund
If you're planning to claim a tax refund in Shenzhen, make sure you have these important documents ready:
- Travel permit for Hong Kong and Macao residents to the mainland (Home Return Permit)
- Completed tax refund application form for shopping and departure
- Original invoices for the items that qualify for a tax refund
Shenzhen Tax Refund 2025 | Tax Refund Stores in Shenzhen
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Get ready to shop till you drop in Shenzhen! With over 160 stores participating in the tax refund program, you can save big while exploring this vibrant city. Some of the top spots to check out include:
- MixC
- Shun Electric
- Xiaomi
- Tianhong Mall
- Maoye Department Store
- Renrenle
Before you make a purchase, it's a good idea to ask the store about which items are eligible for tax refunds. Happy shopping!
Can You Get a Tax Refund on Hermès Bags? Enjoy a 13% Tax Refund at Shenzhen Bay Port!
How to Claim a Tax Refund After Buying Luxury Brands?

- Head to Shenzhen MixC: Catch a taxi from Luohu Port to MixC Phase II. It's a quick 10-minute ride and costs around 13 RMB.
- Check Out and Process Tax Refund: Show your Home Return Permit or passport at checkout. The staff will help you get two tax refund certificates.
- Redeem Mall Benefits: Stop by the service desk on the second floor to rack up mall points. You can exchange these for dining vouchers and other perks.
- Travel to Shekou Pier: Hop in a taxi to Shekou Pier. The fare is about 70-90 RMB, and the trip takes roughly an hour.
- Purchase Physical Ferry Tickets: When you arrive, go to the second floor to buy physical ferry tickets. Remember, tax refunds need paper tickets; mobile confirmations won't work.
- Customs Procedures: With your ferry ticket and Home Return Permit, head to the customs area in the basement (near Entrance 7). Let the customs staff know you need to process a tax refund. They'll guide you to a special channel for this, which takes about 15-20 minutes.
- Collect Tax Refund Documents: Move to the second floor towards the departure area, pass through security, and go to the "Customs Declaration" counter to pick up your completed tax refund documents.
- Visit the Tax Refund Counter: After security, walk straight to the duty-free store and find the "Departure Tax Refund Agent" counter.
- Scan to Process Tax Refund: Scan the WeChat QR code at the counter and send your Alipay payment code to the staff. Expect your tax refund in about three weeks.
Shenzhen's First Batch of "Buy and Return" Service Pilot Stores
| 序號 | 公司名稱 | 地址 |
|---|---|---|
| 1 | 華潤(深圳)有限公司第一分公司 | 深圳市羅湖區寶安南路1881號華潤中心萬象城二樓S220店舖 |
| 2 | 華潤(深圳)有限公司第二分公司 | 深圳市羅湖區寶安南路1881號華潤中心萬象城二樓245店舖 |
| 3 | 華潤(深圳)有限公司第三分公司 | 深圳市羅湖區寶安南路1881號華潤中心萬象城一樓143、145店鋪 |
| 4 | 華潤(深圳)有限公司第四分公司 | 深圳市羅湖區寶安南路1881號華潤中心萬象城一樓S126店舖 |
| 5 | 華潤(深圳)有限公司第五分公司 | 深圳市羅湖區寶安南路1881號華潤君悅酒店D棟S135、S136、S138號店鋪 |
| 6 | 華潤(深圳)有限公司第六分公司 | 深圳市羅湖區寶安南路1881號華潤中心萬象城一樓155店舖 |
| 7 | 華潤(深圳)有限公司第七分公司 | 深圳市羅湖區寶安南路1881號華潤中心萬象城一樓194店舖 |
| 8 | 華潤(深圳)有限公司第八分公司 | 深圳市羅湖區寶安南路1881號華潤中心萬象城三樓368店舖 |
| 9 | 華潤(深圳)有限公司第九分公司 | 深圳市羅湖區寶安南路1881號華潤中心萬象城二樓295、296店舖 |
| 10 | 華潤(深圳)有限公司第十分公司 | 深圳市羅湖區寶安南路1881號華潤中心萬象城一樓182店舖 |
| 11 | 華潤(深圳)有限公司第十一分公司 | 深圳市羅湖區寶安南路1881號華潤中心萬象城四樓437店舖 |
| 12 | 華潤(深圳)有限公司第十二分公司 | 深圳市羅湖區寶安南路1881號華潤中心萬象城一樓、二樓175、176、275、276店鋪 |
| 13 | 華潤(深圳)有限公司第十三分公司 | 深圳市羅湖區寶安南路1881號華潤中心萬象城一樓237店舖 |
| 14 | 歷峰貿易(上海)有限公司深圳第四分公司 | 深圳市羅湖區桂園街道人民橋社區寶安南路1881號萬象城第一樓S167號商店 |
| 15 | 歷峰貿易(上海)有限公司深圳第五分公司 | 深圳市羅湖區桂園街道人民橋社區寶安南路1881號萬象城第一樓S165號商店 |
| 16 | 歷峰貿易(上海)有限公司深圳第六分公司 | 深圳市羅湖區桂園街道人民橋社區寶安南路1881號萬象城1期1樓S166號商店 |
| 17 | 歷峰貿易(上海)有限公司深圳第七分公司 | 深圳市羅湖區桂園街道人民橋社區寶安南路1881號萬象城第一樓S135號商店 |
| 18 | 歷峰貿易(上海)有限公司深圳第八分公司 | 深圳市羅湖區桂園街道人民橋社區寶安南路1881號萬象城二期一樓S136號商店 |
| 19 | 深圳市亨吉利世界名錶中心有限公司 | 深圳市羅湖區桂園街道人民橋社區寶安南路1881號深圳萬象城第一期B164店鋪 |
| 20 | 路易威登(中國)商業銷售有限公司深圳羅湖店 Louis Vuitton | 深圳市羅湖區桂園街道人民橋社區寶安南路1881號萬象城一期一樓L182,二樓L282號商店 |
| 21 | 路威酩軒鐘錶珠寶商貿(上海)有限公司深圳第四分公司 | 深圳市羅湖區桂園街道人民橋社區寶安南路1881號萬象城二期D棟1樓S153號商店 |
| 22 | 巴黎世家貿易(上海)有限公司深圳分公司 Balenciaga | 深圳市羅湖區桂園街道人民橋社區寶安南路1881號萬象城二期A棟1樓S121號商店 |
| 23 | 古馳(中國)貿易有限公司深圳萬象城分公司 Gucci | 深圳市羅湖區桂園街道寶安南路1881號華潤中心萬象城N101、N201及N301號商店 |
Must-Have Documents for Tax Refund in Shenzhen
- Items in their original packaging
- Receipt and tax refund paperwork provided by the store
- Home return permit or passport
- Physical ferry ticket
Shenzhen Tax Refund 2025 | Essential Tips for Getting Your Tax Refund in Shenzhen
- You can get your refund either in cash or through a bank card. Opting for a bank card refund means you'll need to wait 10-14 business days.
- Don't forget, a credit card pre-authorization is necessary to process your tax refund as a form of guarantee.
- Heads up! If you return to Hong Kong via a land port, your credit card guarantee won't be refunded.
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