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Ascott Waterplace Surabaya

Ascott Waterplace Surabaya

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Introduction

Location

«Ascott Waterplace Surabaya» is located in Surabaya. This apartment hotel is located in 9 km from the city center.

At the apartament hotel

You can stop by the restaurant. If you can’t live without coffee, drop by the cafe. Want to be always on-line? Wi-Fi is available. Specially for tourists who travel by car, there’s a parking zone.

Also, the following services are available for guests at the apartment hotel: a doctor. Sports fans are going to love a fitness center. Tourists who can’t live without swimming will appreciate a pool, an aquapark and an outdoor pool. For participants of business meetings, there is a conference hall.

Children will be happy, there is a playroom for them. Want to have an excursion? Consult the tour assistance desk of the apartment hotel. For the free movement around the city, the apartament hotel offers a transfer for you. Accessible for guests with disabilities: the elevator helps them to go to the highest floors.

There are other services available for the guests of the apartment hotel. For example, a laundry, dry cleaning, an ATM, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the apartment hotel will be happy to talk to you in English.

Room amenities

The room is warmly decorated and has everything you need to have a rest after a long eventful day. There is a DVD player, an alarm clock, a shower, a TV, a bathrobe and slippers. The room equipment depends on its category.

Facilities & Services

General

ATM
Shopping on site
Computer
Air conditioning
24-hour reception
Elevator/lift
Smoke-free property
Security guard
Newspapers
Ticket assistance
Washing machine
Garden
Terrace
Dryer
Fire Extinguisher

Rooms

Non-smoking rooms
Soundproof rooms
Room service
Fridge
Family room
Smoke Detector
Cable TV
DVD Player
Hairdryer
Flat-screen TV
Shower/Bathtub
Bathtub
Shower
Wardrobe/Closet
Bathrobe
Linens
Alarm clock
Slippers
Toiletries

Accessibility

Accessibility features
Wheelchair Accessible

Services and amenities

Iron and board
Ironing
Luggage storage
Laundry
Safe-deposit box
Concierge services
Dry-cleaning
Luggage storage
Wake-up service
Telephone
Iron

Meals

Coffee/tea for guests
Breakfast
Cafe
Restaurant
Kitchen
Microwave oven
Bottled water
Kettle

Internet

Free Wi-Fi

Transfer

Shuttle
Car rental
Airport transportation
Transfer services

Languages Spoken

English
Multi-language staff
Chinese

Tourist services

Tour assistance

Recreation

Free bicycle rental
Sun Deck

Parking

Offsite parking reservations required
Parking nearby

Pool and beach

Water park
Swimming pool
Outdoor pool
Beach/pool towels

Business

Business center
Fax and copy machine
Meeting and presentation facilities
Conference Hall

Sports

Fitness facilities
Golf сourse (within 3 km)

Beauty and wellness

Doctor
First Aid Kit

Kids

Children's playground
Children swimming pool
Family/Kid Friendly
Kids club
Kids' TV Networks

Pets

Pets Not Allowed

Health and Safety Measures

Temperature control for staff
Personal protection equipment for staff
Extra decontamination measures
Temperature control for guests
Contactless check-in and/or check-out
Additional measures against COVID-19

Check-in / Check-out

14:00:00 - 11:00:00

Room Type

Chalet

Management Policy

Meals

Information about the type of meals included in the price is indicated in the rate details.

Meals may be limited during Ramadan.

Children and information about extra beds

Fee for an extra bed: 617,284.00 IDR per night.

The number of extra beds depends on the room category. You must take a look at the information about the size of the selected room.

Breakfast for children costs: 92,593.00 IDR.

Special living conditions

Deposit is required. Cost: 500,000.00 IDR per room per stay.

Couples checking into the same room must present a valid marriage certificate upon check-in. Otherwise, the property may reject the booking or request that a second room be booked.

Extra info

To prevent the spread of the Mpox virus, the Indonesian Ministry of Health has resumed health screening for international travelers (both Indonesian and foreign nationals) entering Indonesia from August 27, 2024. This includes completing an electronic self-declaration form called SATUSEHAT Health Pass, which must be completed on a dedicated web platform.

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地址/聯絡方式

Tower D1 Jalan Pakuwon Indah, Surabaya
6262317393001