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Kigali Serena Hotel

Kigali Serena Hotel

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Introduction

Location

Luxurious five-star hotel “Kigali Serena Hotel” is located in Kigali. It boasts a convenient location within 1 km from the historic city center.

Hotel features

The luxurious on-site restaurant offers a broad variety of international delicacies. Enjoy a refreshing drink in the elegant bar. Wi-Fi is available throughout the property. Guests can store their valuables in the locker.

Fitness enthusiasts will appreciate a well-equipped fitness center. There is a swimming pool on site. Relax with a massage at the hotel's <em>spa</em>. Parking is provided on site.

Airport shuttle services are offered at a surcharge. If you need to use a fax, scanner or copier, the hotel's business center is at your disposal. Friendly staff at the 24-hour reception will be glad to answer all of your questions. There is a laundry at the hotel.

Hotel's friendly staff will be glad to assist its guests with booking tickets or tours. All rooms are non-smoking.

Facilities & Services

General

Shopping on site
Air conditioning
24-hour reception
Elevator/lift
Smoking areas
Currency exchange
Smoke-free property
Security guard
Newspapers
Ticket assistance
Gift shop
Express check-in/check-out
Garden
Television in lobby
Terrace
Dryer
Fire Extinguisher

Rooms

Non-smoking rooms
Room service
Cable TV
TV
Minibar
Hairdryer
Bathtub
Shower
Wardrobe/Closet
Bathrobe
Slippers
Toiletries

Accessibility

Accessibility features
Wheelchair Accessible
Wheelchair access to restaurant

Services and amenities

Iron and board
Ironing
Luggage storage
Laundry
Safe-deposit box
Concierge services
Dry-cleaning
Luggage storage
Wake-up service
Telephone

Meals

Bar
Coffee/tea for guests
Diet menu (on request)
Breakfast
Cafe
Restaurant
Snack bar
Kitchen
Bottled water
Kettle

Internet

Free Wi-Fi

Transfer

Car rental
Airport transportation

Languages Spoken

English
French
Multi-language staff

Tourist services

Tour assistance

Recreation

Barbecue grill(s)

Parking

Parking
Parking nearby

Pool and beach

Swimming pool
Indoor Pool
Outdoor pool
Beach/pool towels

Business

Business center
Event facilities
Fax and copy machine
Meeting and presentation facilities
Conference Hall

Sports

Golf course
Fitness facilities
Gym

Beauty and wellness

Massage
Steam room
Beauty services
Sauna
Spa
First Aid Kit

Kids

Babysitting and childcare
Children's playground
Children swimming pool

Pets

Pets Not Allowed

Health and Safety Measures

Temperature control for staff
Personal protection equipment for staff
Extra decontamination measures
Temperature control for guests
Personal protection equipment for guests
Contactless check-in and/or check-out
Additional measures against COVID-19

Check-in / Check-out

14:00:00 - 11:00:00

Room Type

Presidential Suite

Management Policy

Meals

Information about the type of meals included in the price is indicated in the rate details.

Transfer

Transfer from/to airport available. Cost: 35.00 RWF one way.

Extra info

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please inform Kigali Serena Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Medical monitoring is available for guests quarantined due to Coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location. A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.

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地址/聯絡方式

KN 3 Avenue, Kigali
250788184500