The WIN hotel

Location

A great place to have a rest after an exciting day! Hotel «The WIN hotel» is located in Surabaya. This hotel is located in 3 km from the city center.

At the hotel

You can stop by the bar. You can stop by the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi is available on the territory. Ask for more information when checking in.

If you travel by car, you can park in a parking zone. The beauty and wellness services: a massage room and a spa center. For participants of business meetings, there is a conference hall and meeting and presentation facilities. Want to have an excursion? Consult the tour assistance desk of the hotel.

If you want to make your journey even more comfortable, you can order a transfer. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English.

Room amenities

Guests will find the following in the room: a shower, a TV and slippers. The room equipment depends on its category.

Meals

Information about the type of meals included in the price is indicated in the rate details.

Meals may be limited during Ramadan.

Special living conditions

Couples checking into the same room must present a valid marriage certificate upon check-in. Otherwise, the property may reject the booking or request that a second room be booked.

Extra info

To prevent the spread of the Mpox virus, the Indonesian Ministry of Health has resumed health screening for international travelers (both Indonesian and foreign nationals) entering Indonesia from August 27, 2024. This includes completing an electronic self-declaration form called SATUSEHAT Health Pass, which must be completed on a dedicated web platform.

Know Before You Go

• No pets and no service animals are allowed at this property.
• Alcohol is not permitted at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Airport shuttle fee: IDR 175000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

• Cash deposit: IDR 200000.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.